1. Data controller
The data controller is Clic Plaque, a license plate and automotive accessories ordering service based in Schaerbeek, Brussels.
For any request related to your personal data, you can use the contact block on this page.
2. Data collected
We may collect information needed to process an order: first name, last name, email, phone number, delivery address, requested plate, delivery choice, cart content and order follow-up information.
During online payment, payment data is processed by a secure payment provider. Clic Plaque does not store full card numbers.
3. Purposes
The data is used to register your order, prepare plates or accessories, organize pickup or delivery, provide customer follow-up and answer your requests.
Some orders may generate an internal notification so the team can quickly prepare the order and contact the customer if necessary.
4. Legal basis
Processing is mainly based on the performance of the contract when you place an order.
Some processing may also be based on Clic Plaque's legitimate interest, especially for customer follow-up, service security and user experience improvement.
5. Retention period
Order-related data is kept for the time necessary to process it, then archived according to applicable accounting, tax or legal obligations.
Contact messages are kept for the time necessary to handle the request and provide reasonable follow-up.
6. Recipients
Data may be accessible to authorized Clic Plaque team members and to technical providers necessary for the service: hosting, payment, delivery, notifications and support.
We do not sell your personal data to third parties.
8. Your rights
Under the GDPR, you have rights of access, rectification, erasure, objection, restriction and portability when these rights apply.
You can exercise these rights using the contact block on this page. Proof of identity may be requested when necessary to protect your data.
9. Complaint
If you believe your rights are not respected, you may file a complaint with the competent Data Protection Authority in Belgium.
Question about this information?
You can contact Clic Plaque for any request related to these documents.